Product Designer
Kelly Schalow
An inquisitive designer, always looking for the core of the problem to uncover a better solution. I take a collaborative approach with product and development teams to launch user-friendly applications.
Experience
Quartzy
SaaS application for laboratory supply inventory management.
Lead Product Designer: 2021 - 2025
Lead design for e-commerce side of the product. Streamlined purchasing options to increase gross profit dollars while helping customers find the products they need for their labs. Conducted user feedback sessions with customers to determine improvements to our e-commerce and SaaS offerings. Helped take platform to WCAG 2.1 AA compliance within one year.
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RapidAPI
A Marketplace for APIs
Lead Product Designer: 2020 - 2021
Lead design and research for RapidAPI consumer platform. Refined the API Marketplace to scale for more types and products. Identified improvements to team management and collaboration within the application.
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First Republic Bank
A service-first bank for high net worth individuals
Lead Experience Designer: 2016 - 2020
Researched, prototyped, and tested improvements to consumer-facing banking applications. Improved client experience and satisfaction throughout their financial journey by optimizing account creation and money movement. Created libraries, templates, components for internal and external design consistency.
Senior User Experience Designer: 2013 - 2016
Worked with a lean team to conceptualize and launch a full redesign of the consumer banking applications. Innovated on key flows to ensure account security and ease of use. Created interactive prototypes and conducted moderated testing to validate new designs.
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Vendavo, Inc.
A B2B pricing strategy system
User Experience Designer: 2011 - 2013
Designed and launched mobile application to support sales representatives and managers in daily workflow. Led end-to-end design process, including user feedback sessions, wireframing, prototyping, and developer hand-off.
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Intuit, Inc.
Interaction Design Intern: June 2011 - September 2011
Worked with a team of three to design and develop an internal platform promoting design thinking throughout the organization. Created wireframes, prototypes, and visual design.
Education
University of Washington, Seattle
B.S. HUMAN CENTERED DESIGN & ENGINEERING, HUMAN COMPUTER INTERACTION
Graduated June 2011