Product Designer

Kelly Schalow

Experience

Quartzy

SaaS application for laboratory supply inventory management.

Lead Product Designer: 2021 - 2025

Lead design for e-commerce side of the product. Streamlined purchasing options to increase gross profit dollars while helping customers find the products they need for their labs. Conducted user feedback sessions with customers to determine improvements to our e-commerce and SaaS offerings. Helped take platform to WCAG 2.1 AA compliance within one year.

Case Study: Increase Quartzy sales with targeted information display.

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Potato (An AKQA Agency)

Lead Product Designer: 2021

Lead a small team to redesign landing and informational pages for a popular chat application.

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RapidAPI

A Marketplace for APIs

Lead Product Designer: 2020 - 2021

Lead design and research for RapidAPI consumer platform. Refined the API Marketplace to scale for more types and products. Identified improvements to team management and collaboration within the application.

Case Study: Improve visibility of statistics for different types of users to speed up their decision making and workflows.

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First Republic Bank

A service-first bank for high net worth individuals

Lead Experience Designer: 2016 - 2020

Researched, prototyped, and tested improvements to consumer-facing banking applications. Improved client experience and satisfaction throughout their financial journey by optimizing account creation and money movement. Created libraries, templates, components for internal and external design consistency.

Senior User Experience Designer: 2013 - 2016

Worked with a lean team to conceptualize and launch a full redesign of the consumer banking applications. Innovated on key flows to ensure account security and ease of use. Created interactive prototypes and conducted moderated testing to validate new designs.

Case Study: Allow customers to open accounts online and create in-app alerts.

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 Vendavo, Inc.

A B2B pricing strategy system

User Experience Designer: 2011 - 2013

Designed and launched mobile application to support sales representatives and managers in daily workflow. Led end-to-end design process, including user feedback sessions, wireframing, prototyping, and developer hand-off.

Case Study: Launching an iPad application for B2B sales representatives.

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Intuit, Inc.

Interaction Design Intern: June 2011 - September 2011

Worked with a team of three to design and develop an internal platform promoting design thinking throughout the organization. Created wireframes, prototypes, and visual design.